Shipping policy
🚚 Shipping Policy
Welcome to BELLEMATE! We’re thrilled to deliver beautiful items directly to your door. Below you'll find our shipping terms to help you shop with confidence.
📦 Order Processing
- Orders are typically processed within 1–3 business days.
- Once your order is confirmed, you’ll receive a notification with tracking information as soon as it ships.
🌍 Shipping Times
Our products ship directly from our suppliers around the world. Estimated delivery times vary by location:
- United States: 3–7 business days
- Canada & Europe: 10–20 business days
- Australia & New Zealand: 10–20 business days
- Other international destinations: 15–30 business days
Please note: These are estimated delivery times. Actual times may vary due to customs, delays, or high demand periods.
📮 Shipping Costs
- We offer free standard shipping on all continental U.S. orders over $35.
- Expedited shipping options may be available at checkout depending on your location and the supplier.
🎯 Order Tracking
You’ll receive a tracking number once your order ships. You can track your package on our website or via the shipping carrier.
🚫 Incorrect Addresses & Delivery Issues
- We are not responsible for shipments sent to incorrect addresses provided at checkout.
- If your package is marked as delivered but you haven’t received it, please contact the shipping carrier or reach out to us—we’ll help as best we can!
🌱 Sustainable Shipping
We partner with suppliers who prioritize minimal packaging and eco-friendly delivery practices where possible.
💬 Questions?
Need help with your shipment or tracking? Contact us at info@bellemate.us, and our customer care team will be happy to assist you!